Privacy Policy

By purchasing from HostNeptune you agree to the following terms.

Privacy Policy

Collected Information


  • When you provide personally information to HostNeptune's we collect some data from you. That includes, but is not limited to you, your name, e-mail address, billing address, security question (and answer), credit card or other payment information, and a password.

  • We may also collect the URL from which you linked into our site, your IP address, your browser type and version, and a history of your actions on our website.

  • We also, as a manner of course, collect information from you which is required to establish and maintain an account with us, some of which may be personally identifiable, depending on your needs and the needs of your hosted data.

Use of Collected Information


  • Privacy is something we take very seriously at HostNeptune's. With the exception of trusted business affiliates and/or associates who work on behalf of or in connection with HostNeptune, HostNeptune will not provide or sell to any third party your personal information and will keep all such data confidential.

  • HostNeptune customers with established accounts may review and alter the contact information associated with their HostNeptune's account(s) at the following URL: https://www.hostneptune.com/billing/

  • HostNeptune's primary business operations are located in the United States. As such, HostNeptune is subject to obey the laws of this jurisdiction and may be called upon by various law enforcement agencies to comply with ongoing investigations. Compliance may include the secure handover of customer data to a legally-authorized government agency.

Use of Cookies


  • A cookie is a small piece of text sent to your browser by most websites you visit. It helps the website to remember information about your visit, like your log in session, and when you choose to stay logged in automatically along with other settings. A lot of the time this can make your next visit be more to your preference without having to choose your settings again. Cookies play an important role. Without cookies, using the web would be a much more frustrating experience.

  • HostNeptune uses cookies for Google Analytics to help us keep statistics on how many visits we receive, and which country most visits come from, etc. We also use cookies when you login to our client area, this is just so that our site can identify that you are logged in when you move from one page to the next. HostNeptune may also use cookies for other small scripts such as live chat, or support systems.

  • By visiting our website, we assume that you accept the use of cookies. If you would prefer not to allow cookies then you are usually able to disable cookies from your browser settings.